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Terms and Conditions Wonderful World of Animation Los Angeles, California
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
Thank you for taking the time to find out about our policies. We want you to be delighted with the art you purchase from us. Order Policy Payment Policy We accept American Express, Visa, Master Card (Access), and Discover for all orders. We regret that we can no longer accept Paypal as their fraud protections are not sufficient for us or our clients. We do not accept checks or money orders. If we are unable to verify credit card funds within 3 business days and attempts to contact you fail, your piece/s will be released and offered for sale to other collectors. Wonderful World of Animation Layaway Policy The Wonderful World of Animation is delighted to offer our clients a no-interest, no-fee layaway option to help them in their quest to acquire artwork they desire. A 20% non-refundable deposit is collected at the time of the order, and the balance of the payments will be split in equal payments for up to 4 subsequent months. For example, if a piece is US$1000, the deposit is US$200, and then there are 4 monthly payments of US$200 each until the layaway is paid off. Framing, shipping and any applicable taxes will also be spread out over the payments. The artwork is shipped upon clearance of the last payment. Please allow 2-3 days for shipping after the piece is ready to go. If, once the artwork is paid for in full and ready to ship and we need to contact you to obtain shipping instructions, or organize for the order to be picked up from the gallery, and if within seven business days we are not supplied the necessary information to ship the piece, or if the artwork is not picked up, the order will no longer be subject to our seven day return policy. If you would like to know more about Layaway, please email us the Product Code of the artwork(s) you are interested in and we will be happy to assist you: [email protected] If a credit card payment is declined, we regret that we have to charge a service fee of US $10 for each monthly occurrence. If a layaway is in default for 30 days, on the 31st day, we send out reminders both via email and telephone. If the layaway is not paid for 60 days, you will receive a final written notice and we will cancel the order, collect all applicable fees, and put the art back up for sale. All deposits used to secure the art are non-refundable. Any cancelled layaways will incur the following costs: non-refundable deposit, framing (if applicable), and any other costs associated directly with the order. Art that is specially ordered from a studio or purchased at a show is subject to the "show and special orders*" policies. Our layaway policy supersedes our 7 day return policy. If pieces are returned within the 7 day policy, the order will still be subject to any cancellation fees associated with the layaway policy. Shipping Unframed pieces of the same size will be grouped together for just one total shipping charge. Framed pieces will be charged per each piece. 3-Day Flat Rate Shipping to the Contiguous United States for 12-Field and 16-Field unframed artwork with a retail below US $495 will be US $40. Other sized artwork will have variable shipping rates and will be determined individually per order. All orders that are US $400 and over will be shipped with Signature Required. Saturday shipping does incur extra shipping costs. Please call us on 310-836-4992 to inquire. Pieces
may be subject to individual country custom or VAT charges which will
be handled by that country's customs agents. Those fees are the
responsibility of the client and we encourage you to contact your local
customs office with any questions.
Delayed Shipments Once an order is paid in full, it is considered Complete and ready to be shipped or available to pick up. If the Client should wish for the gallery to hold onto the order for a delayed shipment or pick up any longer than 21 calendar days, we are happy to accommodate those requests, though this will negate our Return Policy, as the gallery is under obligation to pay the consignor(s). We also offer clients the option to Hold orders for the purpose of shipping multiple orders in one shipment to potentially save on shipping costs. As per above, any holding of artwork for longer than 21 calendar days will negate our Return Policy. If an order is held for longer than 6 months without further communication from the Client, the order may be subject to our Abandonment policy. The Gallery will attempt to contact the Client three times via email and/or phone at the 6 Month mark from when the order was completed. Artwork will be considered Abandoned after 6 months and three contact attempts. Returns We gladly accept returns for a period of 7 calendar days if received in original packaging and in original condition accompanied by a receipt for a full refund of the piece price. You must email or call us on 310-836-4992 first and receive an authorization code which must be included on the box. If art is sent without this code, it will not be accepted. Shipping or custom framing charges will be deducted from the refunded amount. Our show and special orders policies supersede our 7 calendar day return policy. If pieces are returned within the 7 calendar day period, the order will still be subject to any cancellation fees associated with the layaway, show, or special order policies including fees such as handling, shipping, restoration, and custom framing. Once you have confirmed with the Gallery that you will be returning your artwork, we must receive a tracking number via email within 7 Calendar Days or the return policy will be null and void and the artwork will not be accepted. Studio Art purchased via Special Order or during special events is non-refundable. Orders for artwork not in stock that must be special ordered from the studio will be subject to a 50% fee, as they are non-returnable to the studio. Any Show Orders, Special Orders, or Layaway Policies supersede our Return Policy Layaway orders will be subject to their cancellation fees/policies. *Show and Special Orders: All art purchased or ordered in relation to a show is non-returnable. All art that has to be specially ordered from the studio for your order is subject to a 50% cancellation fee of the retail price excluding any promotions that may have applied to your piece. If you have purchased the special ordered item via layaway and your layaway defaults, you will be subject to a 50% cancellation fee plus all other expenses incurred due to the processing and handling of your order. Our show and special orders policy supersedes our 7 day return policy. If pieces are returned within the 7 day policy, the order will still be subject to any cancellation fees associated with the show and special orders policy. Show and Special Orders All art purchased or ordered in relation to a show is non-returnable. All art that has to be specially ordered from the studio for your order is subject to a 50% cancellation fee of the retail price excluding any promotions that may have applied to your piece. If you have purchased the special ordered item via layaway and your layaway defaults, you will be subject to a 50% cancellation fee plus all other expenses incurred due to the processing and handling of your order. Our show and special orders policy supersedes our 7 day return policy. If pieces are returned within the 7 day policy, the order will still be subject to any cancellation fees associated with the show and special orders policy. Sneak Peek Each piece placed by pre-ordering that is won is binding, and as such, in the cases where there are pre-orders for multiple pieces, and only some of them are won by the client, each individual item won must be purchased and is subject to our show policies. If we do not receive updated payment details at the time of your order, we will use the credit card we have for you on file. Framing and Shipping Specials Free shipping offer good for standard 12 and 16 field in the US contiguous states only. All framing and shipping costs are non-refundable. US Sales Tax Sales tax will be charged at 9.5% for pieces sent to California. All other US and overseas addresses are not charged US sales tax. Framing We are more than happy to assist you in selecting the right frame ensemble for your piece. All of our framing is handled by a Certified Picture Framer with extensive experience in animation. All framing materials touching the art will be of archival quality as is our standard. Framing upgrades are offered: reverse bevels, suede mattes, special matte cut-outs, and den (museum) quality glass, extended background matting, and metal placards. Upgrades range in price, please contact us for a quote. Custom framing orders are non-refundable. Please alert us as you check out that you would like your artwork framed. Availability All production pieces are subject to prior sale. It will be our pleasure to immediately check on availability for you, and offer another recommendation if the original piece you wanted is no longer available. Authenticity All pieces are accompanied by a written lifetime guarantee certificate of authenticity. Privacy Policy The Wonderful World of Animation is the sole owner of all information collected via this website and we do not share this information. Orders Users enter information into our secure order form. This form asks for contact information (such as an email address) and financial information (such as credit card number). This information is used for billing purposes and to fill customer’s orders. The information is used to contact the user if we have any questions about the order. Under no circumstances will we sell or otherwise disseminate the information in any manner other than what is needed to process the order and to possibly contact the user about this order or future items we may have for sale. Log Files Like most internet sites, we use log files. This includes IP addresses, browser type, ISP, referring pages, and number of clicks. This information is not linked to personally identifiable information, but is purely used to analyze trends for the purpose of improving the Internet site. This internet site contains links to other sites that are not directly related to us. Please be advised that the Wonderful World of Animation is not responsible for the privacy practices of other sites. We encourage users to read the privacy statements of these other sites. Copyright The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of www.animationartgallery.com. The collective work includes works that are licensed to www.animationartgallery.com. Copyright 2003, www.animationartgallery.com. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with www.animationartgallery.com. or purchasing www.animationartgallery.com. products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with www.animationartgallery.com. or to purchase www.animationartgallery.com. products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by www.animationartgallery.com. You further agree not to change or delete any proprietary notices from materials downloaded from the site. Trademarks All trademarks, service marks and trade names of www.animationartgallery.com used in the site are trademarks or registered trademarks of www.animationartgallery.com Warranty Disclaimer This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, www.animationartgallery.com disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. www.animationartgallery.com does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. www.animationartgallery.com does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you. Limitation of Liability www.animationartgallery.com shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if www.animationartgallery.com has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you. Typographical Errors In the event that a www.animationartgallery.com product is mistakenly listed at an incorrect price, www.animationartgallery.com reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. www.animationartgallery.com reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, www.animationartgallery.com shall issue a credit to your credit card account in the amount of the incorrect price. Term; Termination These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by www.animationartgallery.com without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination. Notice www.animationartgallery.com may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to www.animationartgallery.com Miscellaneous Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of www.animationartgallery.com products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of www.animationartgallery.com products) must be commenced within one (1) year after the claim or cause of action arises. www.animationartgallery.com failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. www.animationartgallery.com may assign its rights and duties under this Agreement to any party at any time without notice to you. Use of Site Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a www.animationartgallery.com or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization. Participation Disclaimer www.animationartgallery.com does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, www.animationartgallery.com is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, www.animationartgallery.com reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to www.animationartgallery.com in its sole discretion. Indemnification You agree to indemnify, defend, and hold harmless www.animationartgallery.com, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account. Third-Party Links In an attempt to provide increased value to our visitors, www.animationartgallery.com may link to sites operated by third parties. However, even if the third party is affiliated with www.animationartgallery.com www.animationartgallery.com has no control over these linked sites, all of which have separate privacy and data collection practices, independent of www.animationartgallery.com These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, www.animationartgallery.com seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work). |