Thank you for your patronage!!
Artwork orders qualifying for free shipping must exceed a total of US $495 (not including tax, framing, or shipping) to qualify for Free Shipping. Our Free Shipping offer is good for 3-day shipping via FedEx to anywhere in the contiguous United States on qualifying artwork. All framing and shipping costs are non-refundable. All orders that are US $400 and over will be shipped with Signature Required. Unframed pieces of the same size will be grouped together for just one total shipping charge. Framed pieces may be charged per each piece. We ship world wide with FedEx and you will receive a tracking number via email once your artwork ships.
Please note that unfortunately due to fraudulent abuse of credit cards that occurs on the internet, all overseas non- American Express clients must please send a fax to 310-836-9962 with a copy of the front and back of the credit card authorizing us to send the order to their address accompanied with the cardholders signature. We apologize for any inconvenience, and know that it is a hassle, but this really is for our protection and yours. Please help us to stop Internet fraud. Delayed Shipments Once an order is ready to be shipped or available for pick up, if the client should wish for the gallery to hold onto the ordered pieces for a delayed shipment or pick up, we are happy to accomodate those requests, but please be advised that as the gallery is under obligation to the consignors to pay them, the return policy will no longer be applicable for that order. Availability
Authenticity
Returns
Please inspect all artwork upon delivery. The gallery must be notified in writing accompanied by photos of any issues within the 7 calendar day return policy should there be a problem with the order for any reparations to occur. We gladly accept returns for a period of 7 calendar days if received in original packaging and in original condition accompanied by a receipt for a full refund of the piece price. You must email or call us on 310-836-4992 first and receive an authorization code which must be included on the box. If art is sent without this code, it will not be accepted. Shipping or custom framing charges will be deducted from the refunded amount. Our show and special orders policies supersede our 7 calendar day return policy. If pieces are returned within the 7 calendar day period, the order will still be subject to any cancellation fees associated with the layaway, show, or special order policies including fees such as handling, shipping, restoration, and custom framing. Once you have confirmed with the Gallery that you will be returning your artwork, we must receive a tracking number via email within 7 Calendar Days or the return policy will be null and void and the artwork will not be accepted. Studio Art purchased via Special Order or during special events is non-refundable. Any Show Orders, Special Orders, or Layaway Policies supersede our Return Policy Layaway orders will be subject to their cancellation fees/policies. |